FAQ

FAQ

A: By Fedex Courier.

A: We mainly cooperate with Fedex Couriers. If the Client is given his/hers own Fedex client number, we may use it in order to send the products. Within the EU we may send the products with DHL or TNT Couriers, on Clients demands. Basically we do not use other Couriers services. Outside the EU , we only cooperate with Fedex in order to ensure proper transport conditions.

A: On Client’s demand -by Fedex Priority Service (pink ribbon), that ensures monitoring of the parcel at every step on the journey and transport goods on dry ice (only to the countries accepting DI).

A: The price depends on the size, weight of the parcel and transport conditions.

A: In the case of parcels shipment outside the EU, only Client is responsible for the check in, but we are willing to help.